FAQ'S
How do I book an appointment?
You can book your appointment same day online! Click here. You can also email us at therapiesbyobsidian@gmail.com.au. You can always try and call us during business house 8am-4pm Monday to Friday however we might be in a treatment so you can always leave a message!
What if I am late to my appointment?
If a late arrival is inevitable, your service may be shortened in order to keep to our schedule, and the usual fee will be charged. In some cases, we may be able to accommodate a full appointment, but this will be at our discretion and only if our schedule allows. We understand that unanticipated events occur in everyone’s life. We ask that you contact us if you cannot keep your appointment or if you are running late.
What if I need to cancel my appointment?
Your time and ours is valuable. Cancellations require 24 hours notice please – you can easily reschedule or cancel your appointment by contacting us. We reserve the right to charge a cancellation fee at the full advertised rate for cancellations within 24 hours, and for no-shows.
What forms of payment do you accept?
Payment on arrival. We accept credit card, debit card and cash. We also have gift certificates available to purchase.
What services do you offer?
We offer Remedial Massage Therapy, Deep Tissue Massage Therapy, Relaxation Massage Therapy as well as Cupping to any service. Dry Needling is coming in 2024. Check out our services here.
Are you Private Health Fund approved?
Yes. We offer private health fund rebates to many private health fund insurers. While we don't have a HICAPS machine onsite, we can provide you with a receipt for you to claim directly from your insurer after your treatment.
Can you treat teenagers and children?
We can. Kieran, principle massage therapist and owner has a valid Blue Card expiry January 2027.